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Home / Shipping & Returns

Shipping & Returns


Shipping Time:

The shipping time varies depending on your shipping destination. Please note that Business Days excludes weekends and holidays.

It may take up to 24 hours before your order is shipped out. This is to allow our staffs to verify the detailed order information and inspect the reinspect the products quality. Once your order has been verified and confirmed, it will be sent to our logistic department and shipped to you. You will get a tracking Number which enable you to track the shipping status afterwards. Please PAY CLOSE ATTENTION that you include the correct contact & shipping information .

If you are located in U.S., your package will be shipped by your local post office, the United States Postal Service (USPS) registered. If you reside in any other countries, your package will be delivered by your local post office accordingly. You will be required to sign for the package.

All products shipped within the USA take 5-10 business days to arrive. International orders are shipped via International EMS Express which can take 7-12 business days to arrive depending on where you live.

Shipping Restrictions:

Western Union orders are not shipped until AFTER your money transfer has been verified and picked up (which usually happens same-day your funds are received). Email us for Western Union Instructions.

Credit card orders can only be shipped to the billing address listed on the credit card unless you can meet special requirements to prove your identification and ownership of the credit card. Contact Us for details.


Click below for Online Tracking:
 

• USA: http://www.usps.com
• England: http://www.parcelforce.com
• Canada: http://www.canadapost.ca
• France: http://www.laposte.fr
• Australia: http://www.auspost.com
• Germany: http://www.deutschepost.de
• Italy: http://www.poste.it
• EMS: Online Tracking


Return, Exchange and Cancellation Policy:

We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality. We understand, however, that every customer is unique and we are flexible to meet our customers’ particular needs. Customer satisfaction in our products and services is our number one priority. If you are not content with your purchase, please contact us via Contact Us immediately.

All of our products are backed with our MONEY BACK GUARANTEE! If you are not totally satisfied, please contact us. Upon us receiving the returned merchandise, you will be refunded your total amount within 24 hours.

Please include with your return shipment the following information. This will expedite the processing of your return.
 
    Your full name and the date the order was placed and received with your order number.
    A list of the replica product(s) to be exchanged or refunded
    The reason for the return of the product(s)

Thank you for your cooperation,